Five IT Best Practices for Companies of Any Size
Information technology is a broad and sometimes daunting industry. There are multiple facets to IT, such as information security, information communications, data storage, telephony and much more. Below are five best practices for your business, and whether you are part of a multi-national corporation or a local, specialized company, they can help ensure your IT success.
- Create a plan
Before diving into your IT problems and practices headfirst, we recommend taking a step back to analyze what you hope to accomplish. Revisit your company mission and core values, then apply those goals to your IT strategic plan. Set goals for how you want to spend your IT budget and long-term and short-term objectives. The business objectives for your company should closely match those of your IT strategic plan. Ensure that your plan is results-driven—the more specific, the better.
- Streamline the process
Voice and data convergence is allowing all networks to be combined into one stream that can save time, money and headaches for your company’s IT department. Converged data streams allow for problems and delays to be pinpointed quickly, as opposed to a model where multiple streams are being juggled and problems are harder to identify.
- The cloud is now
The cloud has fundamentally shifted the way businesses save information. Cloud storage allows for greater flexibility and easier access to information for employees. Cloud allows for service providers to manage computing so businesses can focus on other things. The size of your company may determine whether SaaS (Software-as-a-Service) or IaaS (Infrastructure-as-a-Service) is the best option. Cloud computing can deliver additional flexibility in providing IT services and free up staff to work on other projects.
- Keep security as a top priority
Information security is a must-do for every company, no matter the size. Investing in high-quality security is more cost-effective than paying to cover losses. Also develop an incident response plan in case a breach occurs (see No. 1—planning is key!). As information shifts to cloud storage and the IoT (Internet of Things) expands, there are more avenues than ever before for hackers to access sensitive information. Do your research, enlist the help of IT consultants, and find a solution that works best for your company needs.
- Manage collaborative communications
Effective communication is crucial to any high-functioning business. New technology programs are making communication easier than ever. How much will you restrict or accept new technologies into your organization? Collaborative communication systems can combine different segments of business communications under one roof (i.e., email, file sharing, web conferences and calling). What will work best for your team, and how are you going to manage these systems? Will they all be cloud-based, or does everyone need to use the same system? Additionally, making sure communication solutions are mobile-friendly gives workers flexibility. These systems come in varying sizes and with different tools, making it easy to find one that works best for your business, no matter the size.
CHR can help you evaluate all of the above, either from the beginning or any step along the way. Having worked with companies of all sizes with varying IT and technology needs, we have the experience to help your business.