Managed &
Co-Managed IT Services in Portland, Oregon
Struggling with IT? You Don’t Have to Do It Alone.
Whether you need full-service IT or backup for your internal team, we help you take control of your technology, so your business runs smarter, safer, and more efficiently.
The Challenges You're Facing:
- Overwhelmed internal IT teams struggling to keep up
- Downtime and slow response that disrupt your operations and cost your team time
- Security gaps and compliance pressures that keep you up at night
- Too many tools, vendors, and alerts with no clear direction
Choose Your Level of Service:
✔ 24/7 system monitoring and alerts
✔ Fast-response help desk and on-call support
✔ Cybersecurity protections that go beyond the basics
✔ Strategic planning to support future growth
✔ Cloud solutions, vendor management, backup, and disaster recovery
Managed IT Services
We become your full-service IT department. We take care of everything from daily support and system maintenance to cybersecurity and cloud infrastructure.
Co-Managed IT Services
Already have an internal IT lead or team? Perfect. We strengthen their capabilities with enterprise-grade tools, specialized cybersecurity, and access to a deeper bench of experts and strategic support.
Your Path Forward: Three Clear Steps
Getting started does not have to feel complicated. Here is exactly what happens when you reach out to CHR Creative.
Step One
Discovery Call
Step Two
Risk and Compliance Assessment
Step Three
Your RIC Roadmap
Onboarding feels like gaining a team member, not inheriting another vendor. You will have a dedicated point of contact from day one, clear timelines, and no surprises. Our goal is simple: you should feel supported, informed, and in control.
Apply the process, lead with confidence, and watch your business thrive.
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“I’m not a tech expert. I just needed someone I could trust to guide me through it.”
– Real business owner (and CHR’s next client)
Frequently Asked Questions (FAQs)
What are the main benefits of managed IT services for my organization?
Managed IT services provide continuous support and maintenance for your IT systems, reducing downtime, enhancing security, and improving overall performance.
Will you replace our internal IT person or team?
No, we support your team, not replace them. Our job is to make your internal team more effective, not take over. We fill the gaps, provide specialized tools, and help prevent burnout.
What makes CHR’s co-managed approach different from other providers?
We don't monitor and vanish. We become part of your extended team. We align with your goals, are accountable to outcomes, and are always just a call away.
Do you offer help with compliance and cybersecurity?
Yes, and it's built into everything we do. From ransomware defenses to compliance support (HIPAA, PCI, NIST, CMMC, etc.), we help you avoid liability and reduce risk.
Our team isn't tech-savvy. Will you still be able to support them?
Absolutely. We support people first, systems second. Whether your team is experienced or needs step-by-step help, we meet them where they are and make it easy to ask questions.
We've had bad IT experiences in the past. How are you different?
We show up, speak clearly, and stick around. No ghosting. No condescending techs. Just real humans who actually enjoy helping.
Can you reduce the “Tech Tension” in our offices?
When tech works and people feel supported, your entire culture improves. Fewer breakdowns, more momentum.